XContent Managed services offer customers of XContent Business Solutions the peace of mind, ensuring that you have the backed expert skills and support, always. Focus on your business and let XContent Business Solutions manage your day to day operations within your Azure environment. Use Azure, a flexible resource for your Development and Testing Environments. And of course use it in your Production platform. We manage your Azure environment using our best practices and our 24/7 support team of security professionals and engineers. • 24/7 Monitoring: using the most suitable solution in each case. Monitoring is integrated into our Operations centre, which will monitor your Azure Platform. • Azure Platform Support: Azure certified engineers provide 24x7 support to your business. • Monitoring, management and resolution of incidents, service requests: in terms of communications, systems, applications, and security. • Managed Resources: XContent can implement managed services such as system patches, monitoring, and proactive notifications in Azure, to assist the load on your internal IT and assist with compliance from a patching, monitoring and proactive monitoring. • Escalation Support: Solution of incidents and problems related to the Azure platform, with access to Premier Azure Support for faster solutions to incidents. • Access to certified engineers on best practices for implementation recommendations and reference architecture. • Solution/scaling runbook: designing and running a custom runbook. • Reporting: Monthly Cloud Resources (Computing, Network, Database and Storage) Reports, Service Analysis and Monitoring Reports and Service Level Reports. • IT Governance: Homogenisation of the identification of Azure resources (tagging), definition and assistance of Cloud strategy. Contact us for more information!