Service Description

Trustmarque takes pride in its ability to provides services that recognise and meet the unique needs of each of organisation. As such our services are designed to meet organisations varying tactical, strategic, and operational requirements, together with their maturity. Providing services to address specific challenges customers face with their business-critical IT infrastructure, applications, and resourcing, and necessary to drive successful customer outcomes.

Trustmarque’s provides a portfolio of Managed Service modules that can be combined to meet each organisations unique requirements and deliver a ‘tailor-made’ scope of Managed Services. Through this approach we can meet the myriad of real-world organisational requirements in a ‘Lego-esque’ manner. Services are combined to form a customer’s individual scope of Managed services from across the following service pillars:

• Service & Operational Excellence:: Our foundational services that provide service and operational excellence and form the cornerstone of Managed Services engagements.
• Data Availability, Backup & Recovery: Foundational services built around configuration and workload backup and restoration services, Disaster Recovery and air-gapped backup for key appliance configurations.
• Performance Management: These services provide performance management through automation, DevOps, in-depth proactive or predictive monitoring and alerting – all underpinning predictable operations, services, and high availability.
• Rightsizing, Optimisation & Cost Management: These services are designed to maintain rightsized environments; optimising resources and minimising costs in line with actual demands.
• Security: Security is fundamental to all organisations and these services help provide security for your IT environments, and the systems, applications and information that reside within them.
• Specialist Services: Developed to address specific use cases or are tailored for specific markets and verticals. These services can often be delivered as standalone services or delivered with our combination services to form a broader scope of Managed Service.

Access to customers’ environment is provided through Azure Lighthouse.

To learn more, please visit Trustmarque’s Azure Managed Services