Thakral One - Azure Managed Services offering is a 24/7 support services operation to empower and enrich customers with the best cloud expertise and resources. The primary goal of this offering is to fully off-load Azure day-to-day administration and management activities from customer and help customer to focus more on innovations. In addition to 24/7 operational support, Thakral One’s expertise team provides periodic assessments and reports to identify possibilities to optimize incurring Azure resources cost, improve security and high availability of customer’s Azure infrastructure. This offering includes: 24/7 incident management support and escalation to Microsoft premier support team Change management and Azure services administration support Azure Infrastructure governance and compliance with Industry best practices Service availability monitoring Cost Management Reservations, license mobility consultation Continuous monitoring & Azure resource automatic optimization where applicable Security Business focused security strategy consultant/implementation across platform and application Vulnerability assessments using native tools Threat monitoring and remediation Business continuity Azure resources – high availability management Disaster recovery execution