Email Meter is an email analytics platform that gives companies detailed insight into their team's email performance, so they can improve efficiency and the health of customer relationships.

The world runs on email, and like it or not, it’s not going anywhere. It’s still the leading way that individuals and teams share important information internally, as well as keeping up with clients and prospects. As email is the backbone of communication, it’s important for companies to have visibility into these workflows to understand what’s going well and where there’s room for improvement.

Outlook doesn't come with built-in KPIs, and you can’t manage what you can’t measure! With Email Meter, you can easily get metrics without having to implement and customize expensive solutions such as Salesforce or Zendesk.

Learn why businesses choose Email Meter:

• Insights to answer any question: get detailed analytics and insights on all email activity, including response times, email volumes, thread length and more.

• Effortless implementation: CRMs and ticketing solutions are expensive to implement. Email Meter reads your existing email metadata and gives you insights instantly, so you can start getting value immediately.
• Customizable dashboards: with a team of data experts at your service, our analysts can build complex models and dashboards for your exact needs.
• Optimize individual and team performance: get real data on how your team members are performing against the rest of your team and industry benchmarks, so you can guide them based on real insights, not guesswork.
• Track and hit SLAs: monitor your team's progress towards reply time goals set per team or client, enabling you to exceed customer expectations effortlessly.
• From the big picture to the nitty gritty: with powerful filters you can narrow in on the segments that you want to analyze. Easily slice and dice your analysis by domain, subject, labels and much more.
• Integrate email data into your stack: make strategic decisions by combining Email Meter with other sources of data to gain a full understanding of your interactions.
• Enterprise-grade security: the security of your data is our highest priority. Email Meter is ISO 27001 certified, fully compliant with GDPR & CCPA and audited yearly by a third party.