Riverbed NetIM - Infrastructure management, monitoring and troubleshooting The Business Challenge: Maintaining a high-performing and secure network across today’s complex hybrid infrastructure requires holistic visibility. At 36.2%, network infrastructure is the second leading root cause of war room events, just behind hybrid cloud. Infrastructure teams often have difficulty managing proactively while performance blind spots make troubleshooting difficult and time consuming across their multi-cloud hybrid infrastructure. Unfortunately, disruptive technology is only increasing this pressure. DevOps causes servers to be quickly added and retired, cloud adoption causes new network challenges, and IoT places increased burden on network bandwidth and performance. Without a new, holistic approach to ITIM, companies will fall behind, failing to deliver the initiatives and services that drive the business. The Riverbed Solution Riverbed NetIM is a holistic solution for discovering, mapping, monitoring and troubleshooting your infrastructure. It enables companies to capture infrastructure topology, detect performance and configuration issues, map application network paths, diagram your network and troubleshoot infrastructure problems. NetIM is built on a modern, containerized architecture to provide expansive horizontal scalability, ultra-high performance and cloud deployment for operational agility. As an integrated component of the Riverbed NPM platform, customers can manage infrastructure issues in the context of overall, blended performance management. • Comprehensive Visibility: As a part of the Riverbed Network Observability suite, NetIM adds critical infrastructure data and analysis. This complements other performance domains (application performance, network performance, UC, and end-user experience management), and provides context to infrastructure management. It enables companies to holistically manage performance and rapidly troubleshoot problems. • Real-Time Monitoring: Riverbed NetIM leverages multiple approaches (e.g., synthetic testing, SNMP, CLI, IP SLA metrics, syslog, and traps) to continually discover and identify new and changed infrastructure components. • Automated Analytics: Powerful analysis enables users to establish performance baselines, measure current performance, and identify anomalies and violations. Configuration information is also captured, and similar analytics are applied to detect and identify configuration changes, which may impact the infrastructure. • Rich Visualization: Riverbed NetIM provides a rich set of tailored information from real-time topology with information overlays and dashboards for level 1 operations, to advanced reporting for heads of IT operations. • Troubleshoot Performance: Search-based workflows, event management, and on-demand network paths enable companies to quickly identify and troubleshoot infrastructure performance issues. In addition, Portal- based blended views enable organizations to analyze infrastructure issues in the context of applications, network, and end-user performance. • Capacity Planning: Right-size IT infrastructure capacity to support growing traffic needs. Analyze network usage to identify trends, threshold violations, inefficiencies, and other atypical behavior. NetIM provides evidence of when you’ll need to upgrade devices, interfaces, and tunnels to meet service level objectives.