Simple, fast, and tailored

Rate.nl is a Complete - Do-It-Yourself complete feedback /measuring & improvement platform that allows you to shape any type of employee or customer feedback or measurement according to your own information needs.

The Platform is build on the principle of Plan, Do, Check, Act and Share in order to learn and improve as a company with the possibility to provide each team/location their own survey & measuring tool.

Rate.nl is an award winning platform in the Netherlands and has a steady 12 year track record and is ISO 27001 and NEN 7510 certified.

Types of Measurements

Plan/Do/Check

• Continuous Feedback Organisation wide with unlimited amount of teams/locations/dashboard users.
• Customized Continuous Feedback per Location, Team or Teamleader, Target Audience with assigned users and different roles/rights

• Pulse Measurement
• Open Topic Research surveys
• Innovation Idea box - with Online Stream service to enhance internal awareness for innovation and improving
• 360 multiple target audience scans with customizable dashboards
• 360 Culture scans like (Patrick Lencioni, Nelson and Burns...)
• Fixed measurements with with customizable dashboards
• Incident notifications (employee incidents like harrasments, discrimination, violence, unsafe working environment, customer incidents
• Yearly Employee Satisfaction Measurement with 100% guaranteed anonymity
  

Improving with the Act Module

The platform also offers optional module for Acting upon measurements: With a central Improvement Board, KPI's for tracking the 'improvement process' from the amount of responses till realized improvements (Act )

With this module you see the improvement power of teams, locations and as a organization as a whole. Also handy for registering / logging incidents and it's improvements for ISO Improvement Register.

Optional services

With over 10 years of experience in the field of Customer and Employee feedback we are there to support you with any questions, from implementation to communication plans.