Enable your IT Service Desk to quickly get to the core of critical identity issues. Identity Troubleshooter is fully adapted to your environments, automatically scanning for account issues.

Time-consuming ticket analysis?

Speed up the initial investigation of the issue from 30 to 5 minutes.

Misassigned tasks?

Our solution will assign the tickets to the right technical team.

Not enough data?

Get clear directions on what needs to be done to solve the problem.

Plan:

1 Discovery - Talk to us about your key problems and let’s map out the lifecycle of a user account in your organization.

2 Setup - We work with you on defining a cloud application architecture that will work in your environment.

3 Delivery - Get a dedicated troubleshooting cloud application built on services like Powershell,  Azure Automation Runbooks,  Azure Logic App,  Azure Log Analytics.

4 Training - Receive full support for your Service Desk / Help Desk teams with learning how to use the tool. Your IT team will also get all the necessary documentation and information for app maintenance.