Boost your Digital User Experience of Microsoft 365 applications by first-class Digital Experience Monitoring.

Key Features

Active end user experience monitoring of Microsoft 365 services
Tenant & directory specific monitoring
Teams, SharePoint Online, OneDrive and Office Platform monitoring
Built on Azure & Azure Monitor integration
Active monitoring for sites, internet breakouts and user device locations
Multi-Tenant support
Microsoft 365 Services Level Reports
Secured through the Azure platform
Touch-less deployment

Key Benefits

Immediately know when your users, clients and customers are affected
Save time during disruptions by root-cause analysis, including your network
Understand if Microsoft and service providers meet their SLA for YOUR services

Visualization Options

Data stored in Log Analytics for universal use
Use Kusto Query Language (KQL)
Support of Azure Metrics Explorer
Preview ships with Workbook examples
Custom integration into Power BI

Prerequisites

Active account on the NiCE Portal
Access rights for the NiCE Active 365 Monitor for Azure granted
NiCE Active 365 Collector VM deployed based on Quick Start guide
Administrator login rights for this VM
NiCE Active 365 Collector VM reaches the NiCE Portal on port 443 (HTTPS)

You can reach the NiCE Customer Portal at https://portal.nice.de.
Express your interest via your portal account, section ‘access rights’, or by writing to solutions@nice.de.

Resources

NiCE Active 365 Monitor for AzureNiCE IT Management Solutions

NiCE Active 365 Monitor for Azure

NiCE IT Management Solutions

NiCE Active 365 Monitor for Azure

NiCE IT Management Solutions

NiCE Active 365 Monitor for Azure
NiCE IT Management Solutions