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Prodware AI User Insights for Microsoft Dynamics 365 apps

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Prodware AI User Insights for Microsoft Dynamics 365 apps

Prodware Group

Analyze and optimize user adoption of software and align processes and workflows

AI User Insights


AI User Insights is integrated with Microsoft Dynamics 365 apps (Business Central, Finance and Supply Chain Management plus all Customer Engagement applications) that automatically records user activities aligned with business workflows to provide an interactive platform with easy-to-use views and reports.
The investment you gain from implementing leading business applications such as Microsoft Dynamics 365 is how your employees adopt and use the functionalities to improve their daily processes, productivity and efficiency.
But how can you get those insights from the data you already hold in terms of how employees are using the tools your company provides and how these applications align with your business processes?
At any stage of an IT project, from scoping, migration, pilots, Proof of Concepts to roll-outs; user behavior is a key part of your analysis to understand priorities, ROI and future user training needs.

AI User Insights is the answer.

Features and benefits of using AI User Insights


AI User Insights supports IT implementations and business process optimization:

  • DETECT UNUSUAL USER BEHAVIOR PATTERNS - Outliers and Anomalies can signal potential issues or improvement opportunities
  • DETECT TRENDS AND USAGE PATTERNS - Visualizations and metrics to identify trends, serving as benchmarks for process improvement and automation
  • PERSONALIZE USER EXPERIENCE - Admins can give tailored recommendations to each user based on usage trends, enhancing productivity and user satisfaction
  • ENHANCE APPLICATION DEVELOPMENT - Reveal pain points, feature preferences, and usage patterns. Businesses can prioritize enhancements and drive effective innovation

Next steps


If you would like to define and refine business processes and gain actionable insights of user behavior with your business software, please review and download the materials on this page, then contact Prodware to find out more.
Learn more
Prodware AI User Insights brochure AI User Insights
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