Kore.ai's Contact Center AI enhances customer service by deriving insights from conversations, automating tasks, and enabling your contact center to provide personalized, efficient experiences and ultimately increase overall customer satisfaction. Integrated with Kore.ai's XO Platform, Contact Center AI enhances customer experiences by automating up to 80% of interactions, reducing wait times and increasing efficiency. It features Agent AI, offering agents real-time advice, automated interaction summaries, coaching and guided interactions through AI-guided playbooks.