Deploying Intelequia Azure Managed Services will allow you to extend your IT team, to cover additional operational hours, expand your expertise with Microsoft certified engineers and improve your IT processes to support demanding business SLA. In addition to on-going support, Intelequia will provide periodic assessment reports to identify opportunities to optimize costs, improve security and high availability of your infrastructure.

• Infrastructure
  • 24/7 incident management support and escalation channel to Microsoft helpdesk
  • Self-service infrastructure provisioning management (governance and compliance)
  • Availability monitoring
• Cost Management
  • Monitoring/Alerting & Optimization
  • Cost Center Allocation
  • Reporting & Dashboarding
• Security
  • Quarterly vulnerability assessment
  • Patching & AV updates
  • Threat monitoring and remediation
• Business continuity
  • Backup infrastructure management
  • Disaster recovery execution

Monitoring
• Active monitoring of active services deployed in Azure with implementation of incident alerts.
Control
• Multiple types of Virtual Machines adapted to the specifications of each Hardware and Software.
Support
• Technical support to undertake configuration, upgrade or deployment tasks for Azure services of the proposal or new services to be added to the infrastructure.
Response
• Response to incidents of Azure services deployed.
Advice
• Continuous technical advice from a Cloud Architect specialist in Azure to ensure the optimization and security of the infrastructure, as well as costs derived from it.

Azure Managed Services