The Unicorn Digital Courtroom (UDC) offers a virtual courtroom experience that enhances remote, in-person, and hybrid court hearings. Key features of the UDC virtual courtroom include:

Interaction with users in the virtual hallway.
Seamless movement of remote participants between the hallway and courtroom.
Easy start/stop of individual or groups of hearings.
Flexible placement of judge, courtroom view, and active speaker videos.
Clear identification of all participants, including telephonic users.
On-the-fly addition of remote participants via video or telephone.
Control over muting and expelling disruptive participants.
Integration of simultaneous interpretation for LEP participants.
Broadcasting of hearings to public or semi-public virtual spaces.

In addition to the virtual courtroom, the UDC experience offers other capabilities:

UDC Virtual Hallway: Allows users to privately communicate, monitor live proceedings, read announcements, and perform equipment testing.
uRegister: Enables pre-registration for hearings and integration with the Case Management System for proper scheduling and notifications.
uNotify: Keeps users informed of hearing details and other activities through SMS or email.
uPay: Collects fines, fees, and charges for UDC services, including the sale of recordings and transcripts.
uCheck-In: Facilitates remote and in-person check-in for all attendees, signaling readiness to proceed.
uAccess: Provides authorized users with easy access to electronic case files and relevant information.
uExhibits: Allows authorized users to preview and display approved evidence, with search functions and integration with third-party exhibit management products.
uTranscribe: Provides real-time representation of hearing dialog with annotation and translation capabilities through Azure Open AI.
uRecord: Enables recordings of hearings, including audio tracks of participants, and integrates with uTranscribe for an enriched playback experience.
uDocument: Enables collaboration and electronic signatures on documents in the virtual courtroom or hallway, combined with electronic workflows.
uFeedback: Captures user feedback on the hearing experience and conducts simple polling for insights on improvement.
uTasks: Facilitates electronic workflows before and after hearings, such as signing agreements or reviewing recommendations.
Analytics: Provides insights into hearing efficiency and effectiveness through examination of characteristics and user telemetry data.
Care (Customer support): Offers optional support services for technical assistance and live agent or chatbot support.

Unicorn Digital Courtroom - EnhancedCX Unicorn

Unicorn Digital Courtroom - Enhanced

CX Unicorn

Unicorn Digital Courtroom - Enhanced

CX Unicorn

Unicorn Digital Courtroom - Enhanced
CX Unicorn