The Version 1 Enterprise Virtual Assistant

Version 1 is a globally trusted IT services company specialising in AI-led transformation. We combine our own IP with a best-in-class ecosystem of partners to deliver value-added productivity outcomes for our customers.

A virtual assistant is designed for comprehensive personalised assistance across a variety of tasks, leveraging AI to learn and adapt to users’ needs.

Virtual assistants enable you to search, collate, simplify, and summarise vast and numerous knowledge articles to requests and preferences using Retrieval Augmented Generation (RAG). Internally, virtual assistants can retrieve information from databases, documents, and the internet in response to user queries. Externally, virtual assistants can provide 24/7 customer support through websites, apps, social media, telephony, etc.

Virtual Assistants - The Benefits

• Do more with less - creating time for more value-add tasks to improve productivity.
• Improve customer satisfaction - through quicker, personalised customer experience.
• Optimise data driven decisions - with accurate, timely and complete data generating new and improved insights

What Is The Version 1 Enterprise Virtual Assistant?

Virtual Assistant

• A web-based virtual assistant, utilising your own data for personalised interactions.
• Comes with a comprehensive chat history feature, keeping track of all interactions for future reference.
• Capable of integrating with existing systems and data sources.

Enterprise-Ready

• Capable of handling demanding enterprise workloads.
• Scalable, resilient, and secure by design.
• Built-in development and production environments, out of the box.
• Backed by Version 1’s Azure Managed Service (optional).

The Best of Azure

• Powered by Azure OpenAI Service and Azure AI Search.
• Features Azure Entra ID-based authentication and role-based access control.
• Deployed with Version 1’s AI-Enabled Azure Landing Zone.
• Aligned to the Microsoft Cloud Adoption Framework.

AI-Enabled Azure Landing Zone

With our Enterprise AI Virtual Assistant, Version 1’s AI-Enabled Azure Landing Zone offers a tailor-made design and delivery accelerator, supported by our Azure Managed Services.

• Best Practice Platform: Migrate workloads and develop new applications within a well-governed, secure, resilient, and scalable Azure environment.
• Aligned with CAF: Our services are designed to align with the Microsoft Cloud Adoption Framework (CAF).

Streamlined DevOps Deployment

We utilise Terraform and Azure DevOps to automate the deployment of our Azure Landing Zone, ensuring efficiency and consistency.

• Efficient Automation: Automate complex deployment processes to save time and reduce errors.
• Consistent and Repeatable: Ensure consistent, repeatable deployments across your Azure environment.

The Benefits

Leverage our web-based Virtual Assistant to enhance personalised interactions using your own data. With integration options, robust security, and enterprise-grade scalability, it ensures efficient, secure, and innovative solutions for your business needs, such as:

• Time to Value: Rapid deployment and immediate efficiency gains.
• Increasing Adoption: Promote widespread AI adoption with a seamless, intuitive experience.
• Enterprise-Grade: Reliable, scalable solution for demanding environments.
• Cutting-Edge: Leverage the latest Azure AI advancements for innovation.

Project Delivery

A greenfield project based on data sourced from web-scraping can be delivered in approximately 11 working days thanks to our automated processes.

Customisations and integrations are welcome, and a more accurate cost for delivery can be provided following a review of your requirements.

If you’re not sure where to start, we offer an AI Readiness Assessment service that will be of value.

All terms, conditions, and pricing will depend on the size and complexity of your requirements. Get in touch to find out more.