Sigmoid - Assist Bot

Sigmoid AssistBot is the ultimate solution for efficient, responsive, and automated email communication. A Gen AI-based tool designed to expertly understand and categorize emails, assign priority levels, generate relevant responses, and seamlessly access knowledge bases to provide top-notch assistance. With Sigmoid AssistBot, businesses can revolutionize customer service and redefine how they engage with clients and partners.

Features:

1. GPT integration for response generation - Sigmoid AssistBot seamlessly integrates state-ofthe-art LLM models to generate context aware, human-like responses to emails.
2. Minimal user supervision - Say goodbye to manual email handling. This solution can understand and categorize emails on a priority basis while generating automated responses with minimal human input and supervision.
3. Versatile scenario coverage - Sigmoid AssistBot covers a wide range of scenarios under different workflows, ensuring that your responses are accurate and contextually relevant

Business Applications:

1. Enhanced customer support - Provide instant, 24/7 customer support with automated responses that understand and address customer queries promptly
2. Efficient partner communication - Streamline your communication with partners and vendors, ensuring that your business relationships thrive
3. Time and cost savings - Reduce the time and resources spent on manual email handling, allowing your team to focus on strategic tasks

The following Azure workloads have been used in developing the above mentioned solution:

1. Azure Machine Learning to train deep learning models on large datasets, manage model versions, and deploy them
2. Azure OpenAI to harness powerful NLP models like GPT
3. Azure Data Lake Storage, serving as the underlying storage layer
4. Azure Databricks for large-scale data processing and analytics, supporting the ingestion, transformation, and analysis of vast datasets.
5. Azure Kubernetes Service to deploy and manage containerized applications