Ins8.ai | Automated Hyperlocal Speech Recognition (AHSR)

NCS PTE LTD

Highly accurate large vocabulary continuous speech recognition for the colloquial languages and accents spoken across Asia

Ins8.ai is a Deep Neural Network powered Automated Hyperlocal Speech Recognition product

Use cases driven by Generative AI such as Voice/Speech Analytics as well as Voice-driven co-pilots are not easy as existing Speech Recognition technologies cannot accurately understand non-native English speakers. In addition, Speech Recognition technologies are not easily customizable to meet specific needs of client’s industry and use cases, such as the need for integration with Azure OpenAI Service’s GPT models. Ins8.ai integrates directly with Azure OpenAI Service’s GPT models. Based on your needs, we can also train specialised models that operate at very high accuracy.


Capabilities include:

  • Provides hyper-accurate speech recognition that can understand non-native English speakers
  • Customisable, if needed, to understand industry-specific jargons thereby enabling a broad range of voice process automation use cases
  • Able to handle both real-time streaming and batch file uploads

Possible use cases with Ins8.ai:

  • Real-time monitoring of voice conversations to flag non-compliance
  • Automated summarisation and intent identification of conversation

Features in Ins8.ai Automated Hyperlocal Speech Recognition (AHSR) Software:

  • Real Time Streaming & Batch Transcription
  • Audio Timestamp
  • Word and Sentence-level Confidence Scoring
  • Formats with Punctuation
  • Formats Common Entities
  • Speaker Separation (Diarization)
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