Managed Desktop - 12 Month - Managed Service Implementation

Coretek, industry-leading Azure Expert MSP, will deliver a 12-month managed services implementation for virtual desktop management leveraging Microsoft Azure Virtual Desktop and Windows 365. This turnkey solution helps you achieve business priorities for hybrid and remote work by equipping users with a familiar workspace and access to all their apps and data. Leveraging Microsoft Azure Virtual Desktop (AVD) and Microsoft Windows 365 Cloud PC, Coretek provides secure, scalable cloud workspace solutions delivering both desktop and applications to corporate users, contractors, students, and any other use case your business demands. Managing images, applications, profiles, and data along with user identity and Microsoft 365 integrated tools, we broaden your security visibility and control of Microsoft Azure Virtual Desktop. Coretek designs, builds, optimizes, and manages your Azure Virtual Desktop, Windows 10 & 11 servicing with updates, monitoring, alerting, patching, and backups of user-profiles and data. This solution is a managed service on a contract of 1-5 years, starting at $60,000.

Business Outcomes

• Highly scalable managed virtual desktop environment
• Visibility into your environment
• Ease of management
• Reporting with updates on user data and events
• Improved security posture

Managed Desktop Includes

• 24x7 Monitoring and Support
• Account Management
• Availability and Performance Management
• Patch Management
• IT Service Management (ITSM)
• Incident, Problem and Change Management
• Automation & Continuous Improvement
• Virus Protection Proactive Management
• Subscription & Billing Management
• Monthly Scorecards
• Proactive Health Checks
• Cloud Engagement Specialist
• Managed Palo Alto Firewall
• Load Balancing
• Backup Management
• Application Infrastructure Support
• Annual Account Cloud Strategy Session
• High Availability
• Disaster Recovery (PROD)
• Security Services